Arwen Tech (Pvt) Ltd.

A Global Enterprise Solution Company

Arwen Tech is an enterprise IT solution provider serving its local, regional and global customers with integrated enterprise solutions and services to improve their business efficiency.

We are abreast of challenges businesses experience, and to overcome we provide reliable and robust solutions. We work with our customers assessing their exact requirements, and recommend a comprehensive working solution as a derivative of Arwen Tech’ expertise established over the years.

While specializing in different domains, each department complements the other, presenting a collective response that ensures value addition and enhancement to our clients business.

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16

Years of Experience


2500+

Projects and Counting


4

POINTS OF PRESENCE


24

Hour Support


90%+

Customer Retention Rate


200+

Multi-sector Customers


CEO's MESSAGE


Current times are not business as usual, it’s a time of great stress and uncertainty. It’s also a moment in time when the work we do is most critical.

Around the globe survival is a challenge, and it may get even more challenging till the current situation improves with the time. However adapting to the situation will drive success.

At Arwen Tech, we have sensitized our teams internally to be agile and come up with technology solutions for the evolving marketplace, which help win our customers in these challenging times. Our customers and colleagues will see a different Arwen during and post Covid-19 times with an agenda of spending time and energies more than ever before for our customer’s win. Our valued customers must have already started experiencing this since April 2020 with Arwen’s Covid-19 specific solutions for Cloud, Remote management, Security, Collaboration etc.

Very quickly in the past year FY19-20 performance, with the support of our customers and continuous efforts of our business, technical and operations teams, even in these tough times, we have been able to post reasonably good results. Alhamdulillah.

To conclude, I am also dedicating my own time and thinking towards COVID-19 and on how Arwen can best play its role. Please be informed that Arwen will continue to do its part, and we won’t stop looking for new opportunities to help you.

Please take care of yourselves and your loved ones and Stay Safe!!

Ziad Bashir
CEO – Arwen Tech

It is with great honour that I address our Arwen Tech family and clients.

Management Profile

Ziad Bashir

Chief Executive Officer


Mr. Ziad Bashir has been on the Board since 2004. A graduate from Babson College, USA, with a bachelor degree in Entrepreneurial Studies, he has a comprehensive diversified experience of the textile Industry, Retail and Information Technology, and is deeply involved in various developmental and operational activities of Arwen Tech and the Gul Ahmed Group.

He is actively associated with Arwen Tech since its inception, and has played a key role in transformation of many customer organizations’ including Gul Ahmed groups’ IT infrastructure. He is a certified director from Pakistan Institute of Corporate Governance (PICG).

Arwen Tech under Ziad’s leadership was formed in 2004 and has now completed 15 years of successful operations with offices nationwide, staffed with certified & experienced IT professionals serving clientele in all leading industry sectors, representing world’s top ICT brands like Cisco, Riverbed, Juniper, Citrix, Microsoft, Solarwinds, Dell.

Under Ziad’s leadership in 2008, the city of Karachi launched its first-ever "Command and Control Center" to help smooth traffic flow, maintain public safety and reduce crime, wherein Arwen Tech was selected as a Service provider to CDGK. Arwen deployed state-of-the-art contact center on Cisco IPCC technology at its purpose-built Call center facility with round-the-clock operations where citizens could call ‘1339’ to file complaints and get their basic civic issues of crime, water scarcity, power shortages and many more resolved.

Abdul Qadir Sobhani

Chief Operating Officer


A seasoned professional with diversified experience in ICT Sales, Account Management, Business Development, Value Creation, Commercial, Operations and Vendor Management, acquired during a successful career spread over a period of more than 25 years gives, Qadir a distinct edge with exceptional skills in management.

Having worked with market leading ICT vendors like ArwenTech, Nortel Networks, Wateen Telecom and indirectly as strategic partners with Cisco Systems, Riverbed, Juniper, Solarwinds, ZOHO Corporation and Citrix, has helped Qadir in refining technology and business management skills.

He joined Arwen Tech first at its inception in 2004 and left as a General Manager Converged Communications Business unit in 2008, Rejoined ArwenTech in 2011 as Chief Operating Officer. Through his deep understanding of business processes, Team management, Account management and Vendor relations and immense ability to work through complex situations, he and his team have successfully turned around ArwenTech into a “Profit making, Next-Gen System integrator”.

Qadir holds a Bachelor’s degree in Commerce and Master’s degree in Business Administration from School of Business & Commerce.

Muhammad Zeeshan Siddiqui

Country Head of Technology and Services


A senior information technology specialist at designing and delivering large-scale business and technology transformation solutions, Zeeshan is helping to drive the digital transformation and cloud computing services by enabling enterprises and public sectors become smarter through the use of latest technologies.

Zeeshan has established a reputation for being a resourceful, innovative and highly skilled technical leader with over 20 years' experience, accumulates a regional and extensive local experience in cloud and hybrid IT infrastructure, next generation data centers, enterprise and cybersecurity services.

He has a strong background in the infrastructure domain but is a firm believer in balancing business with technology, proven success in spearheading continual programming of IT services, developing technology solutions, and enabling achievement of full business potential.

Prior to the ArwenTech, Zeeshan held various leadership and consulting roles at Arcadis, BIOSME and GBM. Zeeshan holds a degree in Electrical Engineering from NED University and a range of industry technical certifications including Cisco CCIE.

Kashif Akhter Chishti

Senior Manager Finance


Kashif equipped with almost 20 years of experience in Finance, Accounting & Corporate Affairs IFRS, Accounting Standards & Local regulations, Corporate & Statutory Compliance Accounts, Treasury operations, Supply chain management and MIS.

Experienced to maximize utilization of Information Systems. Strong team building skills and recognized for strengths in capital constrained environments, turnarounds, restructuring, efficiency improvements, ERP & BI implementations.

Associated with ArwenTech since 2004, he is result oriented leader who turns strategy into action to intensify top and bottom-line performance through Strategic Planning, Performance Improvement & Business Transformation, Change Processes, Forecast, Working capital management.

Kashif holds a Bachelor’s degree in Commerce and finalist of Associate Chartered Accountant (ACCA).

Saeed Abubakar

Territory Business Manager – South


Saeed Abubakar is leading Business in the South of Pakistan, where Karachi being the largest contributor to business takes precedence to other cities. Having been part of ArwenTech at its inception for 3 years, and after returning to Pakistan since after mid-2017, well aware of organizational culture and team strengths has been instrumental in the continuous transformational Journey of ArwenTech, well into the future.

Having started from grassroots level as an engineer and grown through the Introduction of Internet in Pakistan and elsewhere, a professional journey of over 25 years in various organizations national, regional and multinational have contributed to his abilities in team management and producing results.

With a bachelors in commerce and certifications in IT, a constant student in search of valuable knowledge.

Zahid Iftikhar

Territory Business Manager – North


Zahid Iftikhar is leading ArwenTech in North & Central regions. Joined ArwenTech in 2007 as an Account Manager and successfully delivered high valued projects in private & public sector. Since being associated with ArwenTech again in 2017, he has considerably enhanced business in the region by expanding field force and customer base. Zahid is much devoted in growing ArwenTech’s regional business with profitability and customer satisfaction.

With over 16 years of professional experience gained while at leading System Integrators like ArwenTech, Premier Systems and a multinational organization NCR Corporation, Zahid has acquired extraordinary business development skills contributing immensely to our organization.

Zahid holds a Bachelor’s degree in Computer Science and MBA in Telecommunication Management with a professional certification in Project Management from Project Management Institute, USA.

Aziz Ur Rehman

Territory Business Manager – Central


Aziz Ur Rehman is leading business of ArwenTech in the central region. Highly results-oriented business professional with more than 20 years of Corporate business development, Project management, Account management across all major industry verticals. His professional carrier spans Pakistan and abroad, using his national & international exposure applying best business practices in the central region.

Arwen's Advantage

Why Arwen?

Skills & Experience

With over 14 years of established experience in solution delivery and management, over 1800 projects, of varying magnitude and complexity.

National Reach

Integrated delivery centers for infrastructure services, offering 24/7 service whenever and wherever needed.

Vendor Independence

Spirited and enduring relationships with best of breed technology providers to deliver market-leading solutions meeting clients’ needs.

Business Focus

We work closely with our customers and deliver services aligned with their unique business needs, enhance business agility facilitating an environment of innovation and continuous improvement.
  • Right Team

  • Top of the line solution partners

  • Rich Industry experience

  • Technology Solutions with Lower TCO

  • Presence in Karachi, Lahore, Islamabad & growing

  • Support Services 24x7x365

  • Project Management Office

  • Extensive deployments across Pakistan

  • ISO-9001 Certified

Certifications that we possess

Arwen's Potential

Customer Focused

Market Approach

Appreciating that businesses face significant challenges and need reliable solutions to manage diverse tasks and different processes, at Arwen we endeavor to make our customers overcome challenges with confidence.

How do we do that?

We assist our customers in reviewing their exact requirements, and recommend a comprehensive, robust and reliable solutions

We follow standard PMO methodology and best practice of PPDIOO where we engage with our customers from Prepare‐Plan‐Design‐Implement‐Design‐Operate‐Optimize. Our service lines work in unison, enabling to offer comprehensive solutions powered by technology from world‐renowned business partners, acclaimed internationally for reliability, commitment to quality and innovation.

Arwen Tech has extensive experience in implementing high‐end IT solutions and rendering services to organizations across Pakistan. While specializing in different domains, each department complements the other, presenting a collective response that ensures value addition and enhancement to our clients business.

With commitment to excellence, closeness to customers and the spirit of innovation we have built partnerships with an array of industry‐renowned technology innovators like Cisco, Juniper, Fortinet, Palo Alto, Forcepoint, Dell-EMC (RSA/VMware), Microsoft, Oracle, Citrix, McAfee, Dahuatech, Panduit, Riverbed, Solarwinds, ManageEngine, Facemedia, Prodaft, Globalmed.

Being certified tier 1 partners, we maintain a direct relationship with most of the technology innovators. This enables us to place orders instantaneously, get ordering updates in real-time, and expedite orders to facilitate our customers meet their project timelines.

The cohesion between our technology partners and service divisions complement each other, presenting a combined front that ensures value addition to our clients.

Strategic Alliances

Our Partners

Strategic Alliances

Our Clients